FOSTERING WORK READINESS THROUGH PROFESSIONAL PUBLIC SERVICE VALUES AT SMK RYO YUWARAJA
DOI:
https://doi.org/10.55120/ibadatjurnal.v5i2.2858Keywords:
Community Service, Public Service, Student Training, Work ReadinessAbstract
The work readiness of Vocational High School (SMK) students is determined not only by the mastery of technical skills but also by an understanding of the professionalism values required in the professional world. One of the competencies that needs to be developed is an understanding of professional public service, which encompasses service ethics, communication, responsibility, and an orientation toward user satisfaction. This community service activity aims to enhance the understanding and work readiness of students at SMK Ryo Yuwaraja through the provision of professional public service values. The implementation method was conducted in four stages: preparation, execution, evaluation, as well as reporting and follow-up. The training sessions were delivered utilizing interactive lectures, discussions, case studies, and public service simulations that engaged active student participation. The results of the activity indicated an increase in students' understanding of professional public service concepts. Students no longer perceived public service merely as an administrative activity, but rather as a process that demands professional attitudes, ethics, effective communication, and accountability in service delivery. Public service simulations proved to be the most effective method in helping students internalize the values of workplace professionalism. In addition to enhancing knowledge, this activity also fostered the development of discipline, responsiveness, and a service-oriented mindset. Consequently, the provision of professional public service values is proven to contribute positively to enhancing the work readiness of vocational school students and strengthening the synergy between higher education institutions and vocational education facilities.
References
Adiatma, T., Harahap, T. K., Hendrayady, A., Anto, R. P., & Purwanti, I. (2023). Manajemen pelayanan publik: Teori dan praktik. Tahta Media.
Denhardt, J. V., & Denhardt, R. B. (2015). The new public service: Serving, not steering. M.E. Sharpe.
Guy, M. E. (2008). Emotional labor: Putting the service in public service. Routledge.
Hartoko, S., & Juniati, L. (2025). Professionalism of state civil apparatus performance in serving the community. International Journal of Social Science.
Kurniawan, A. (2005). Public service transformation. Pembaruan.
Mursyidah, L., & Choiriyah, I. U. (2021). Buku ajar manajemen pelayanan publik. Umsida Press.
Nurul Insani. (2024). Apparatus professionalism and public service ethics. Journal La Sociale.
Peraturan Pemerintah No. 96 Tahun 2012 tentang Pelayanan Publik.
Sabani, A., & Rahadian, A. H. (2023). Pengaruh profesionalitas dan disiplin kerja terhadap kualitas pelayanan administrasi kependudukan. Jurnal Ilmu Administrasi Publik.
Septiani, E., & Siswadhi, F. (2020). Pelayanan publik dalam perspektif administrasi publik di Indonesia. Syntax Literate: Jurnal Ilmiah Indonesia.
Sulila, I., Ilato, R., & Santoso, I. R. (2024). Bureaucratic reform through public policy implementing quality dimensions in integrated licensing services. Jurnal Administrasi Publik.
Usman, J. (2011). Manajemen birokrasi profesional dalam meningkatkan pelayanan publik. Otoritas: Jurnal Ilmu Pemerintahan.
Waldo, D., & Charlesworth, J. C. (1969). Theory and practice of public administration: Scope, objectives, and methods. American Academy of Political and Social Science.
Wamsley, G. (Ed.). (1990). Refounding public administration. Sage Publications.
PUBLIK: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik. (2022). Universitas Bina Taruna Gorontalo.
